Help Center Payments & Billing

Understanding Payment Categories in Your Profile

Learn about the different payment categories in your Dolphy profile and how to manage your financial transactions.

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Understanding Payment Categories in Your Profile

Your Dolphy profile has multiple payment categories, each corresponding to different types of financial transactions.

Payment Methods

Purpose: Securely store a credit card on file for making payments

Used for:

  • Paying for your membership subscription
  • Attending paid events
  • Paying for services

Setup: Add your credit card information securely in your profile settings

Payment History

Purpose: Track all your outgoing payments

Shows history of:

  • Membership subscription payments
  • Event fees you’ve paid
  • Service fees you’ve paid
  • Dates and amounts for each transaction

Payout Method

Purpose: Receive payments from others

Required if you:

  • Collect payments from group members
  • Get paid for services you provide
  • Host paid events

Setup: Add your bank account information where payments will be deposited

Earnings

Purpose: Track all incoming payments

Shows:

  • Gross payments collected from events
  • Service payments received
  • Dates and amounts for each transaction
  • Payment status (pending, completed, etc.)

Managing Your Payment Information

Security

All payment information is:

  • Encrypted and secure
  • PCI-DSS compliant
  • Never shared with other users

Updating Information

You can update your payment methods and deposit information at any time through your profile settings.

Questions or Issues?

If you have questions about payments or encounter any issues, please contact our support team.

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